Case Study | A Conversation That Didn’t End in a Sale

Case Study | A Conversation That Didn’t End in a Sale

The Client

Philip runs an acrylic UV printing business in Malaysia, focusing on small-batch customization. We initially reached out to a local company during a prospecting search. They had no equipment needs themselves, but voluntarily referred Philip to us.

The Challenge

After watching our screen printing video, Philip immediately wanted to learn more about our CCD screen printing machine. However, his business is built around UV printing, and a screen printing machine was not the best solution for his current needs.

Our Approach

Below is the actual conversation with Philip. We chose honesty over a quick sale.

1.Clearly explained the technical differences between screen printing and UV printing.

2.Acknowledged the advantages of UV printing for small-batch production.

3.Left a clear expectation: if larger-volume, high-precision orders arise in the future, our system would be a strong addition. We also noted that a unit was sold to Penang in late 2025.

The Outcome

No immediate sale. But we hope to have the opportunity to work together when Philip plans his next phase of equipment upgrades.

The Deyozhi Philosophy

Selling is not about pushing equipment onto people who don’t need it. It’s about helping clients find the best solution for where they are right now. We believe a deal lost today can still build trust for tomorrow.

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Explore the Solution Behind This Story

The CCD Vision Alignment Screen Printing Machine (±0.02mm) that Philip inquired about.

[View Product Details] https://deyozhi.com/product/ccd-vision-positioning-series-fully-automatic-screen-printer/